1-800-726-5544 info@usedphotopro.com
  • Information Regarding Your Warranty Coverage

    Items sold in condition FAIR or INOPERABLE are not eligible for our 180 day warranty and are sold 'as is.'

    Congratulations on your used camera purchase from UsedPhotoPro! We know you will love your new-to-you product. Because we want to make extra sure that you feel confident and secure in your purchase with us, we offer you the following at no additional charge:

    • A 180 day (that’s 6 whole months!) warranty on our used equipment. Our used equipment is covered for 6 months from the INVOICE DATE. This warranty is not valid on items that are designated as ‘Fair or Inoperable’ condition. If your equipment fails due to normal use, please contact our customer service department so that we can assist you. We will repair or replace your equipment at our discretion. In some situations we may choose to refund the full purchase price of an item. This warranty does not cover intentional or accidental abuse or neglect. There is no express or implied warranty beyond what is stated.
    • You will have the option during your shopping experience with us to purchase an extended warranty from a trusted company, Mack Warranties. We offer a variety of warranties to fit all coverage levels and budgets. If you choose to purchase a Mack Warranty, this will REPLACE your 180 warranty with UsedPhotoPro. If you purchase a Mack Warranty and any issues with your equipment arise during the first 30 days from your date of purchase, please contact UsedPhotoPro and we will work with you to resolve the issue. If any issues with your equipment arise after 30 days from your purchase date, you will work with Mack directly. Please note that you must register your Mack warranty in order to utilize the benefits.

    If you have any questions on what coverage is right for you, visit our warranty finder or feel free to contact one of our helpful sales associates at 317-917-7055!


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