Roberts and UsedPhotoPro will be closed Monday December 25th. Online orders may still be placed but won't process to ship until we open again at 9am December 26th.
We understand that your shipping options can sometimes be confusing and you may have questions. We hope that this explanation helps to clarify how your item will arrive to you. Above all, we make every effort to save you money and get your product to you quickly and in fantastic condition.
Due to an increased risk of fraud in the electronics industry, most items ship with signature required on delivery.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
We will not declare any package as a "Gift" and we will declare the exact selling price on the customs documents as required by law.
If you choose International First Class Mail, this method is not trackable and can take up to 60 days for delivery in some countries.
For faster delivery times, please select International Priority Mail or International Express Mail.
Once your package leaves the USA, the package cannot be tracked until the receiving country's post office scans the package and updates the status.
Lithium Ion batteries cannot be shipped internationally with used items. If the package contains a lithium ion battery there is a high probability that it will be rejected by customs and returned to us. If you are purchasing a used camera and shipping it internationally, please note that you will most likely have to purchase a separate battery within your country.
We will ship your order in the most cost effective manner available to us.
We utilize multiple carriers to get you the best rate. Those options include, but are not limited to:
At Roberts and UsedPhotoPro, we make every effort to get your order out as soon as possible. However, during periods of high order volume, there will be times when we are unable to get your order out the same day it is placed.